Operations Management Jobs
We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver.
Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.
Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.
If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.
We enable organisations working for social and environmental benefit to get better with data.
The client requests no contact from agencies or media sales.
We are looking for a People Operations Manager to join the National Theatre People Team.
The purpose of the role
The People Operations Manager will lead and manage the People Operations function and be responsible for the design, improvement and delivery of all people processes and experiences including transactional HR processes, on-boarding. A key part of the role is the continued development and delivery of HR functionality of NT People, the NT’s workforce system. You will ensure a high level of customer service and work closely with the Payroll Team.
You will also lead on data and reporting both internally and externally. You will develop the provision of accessible and understandable HR related data to the People team and wider organisation.
The successful candidate will have the following:
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CIPD Level 5 Diploma qualification or equivalent experience.
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Experience of using data to inform decision making and produce reports.
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Experience of communicating key messages verbally and in a range of written form.
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Experience of managing an HR management system, including diagnostics and problem solving arising issues.
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Experience of working in a management or supervisory role with responsibility for people operations.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application isMonday 10th June 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Operations Manager
Reporting To: Operations Director
Salary:£35,000 - £38,000 per annum ( based on Experience)
Seniority Level: Management
Location: On-site in Tooting Broadway, London
Contract:Full-time, 12-months fixed term, with potential to make permanent
POSITION SUMMARY
Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.
As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.
The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.
About Us
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses.
ROLE & RESPONSIBILITIES
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
- Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
- Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
- Ensure compliance with health and safety regulations and manage risk assessments.
- Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher.
- At least 2 years’ experience in operations work.
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software, or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
About Rewards
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling
- Regular team socials throughout the year
- Generous sick pay allowance following probation
- General eye test
- Well-being day ( 1 day per year)
- Volunteer day ( 1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV with a cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
The Basics
Salary – £32,000 to £38,000
Reporting to – COO
Location – London office based with expectation to travel to regions and some flexibility to work from home
Hours – Full time 37.5 hours
Job overview
The Operations Manager role is a new position to support our next growth phase. The role will manage the effective running of the charities day-to-day operations working across the organisation to ensure organisation efficiency. You will also play a central role in overseeing the delivery of parts of our services such as Career Taster Days and regional events.
This is a broad role, which requires a dynamic person who can lend their hand to support a wide range of projects. You will be an impeccable communicator and be on the forefront of continuous improvement.
Please see full job description attachment or go to our website.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Join our great team at Carer Support West Cumbria delivering support to unpaid carers of all ages, helping them carry out their caring role and maintain their own wellbeing by providing a flexible and varied programme of services that meet individual needs along their caring journey.
We are recruiting an Operations Manager who will manage the volunteer, benefits support and data and communications projects as well as identifying and developing new service initiatives and projects. The post holder will also develop and implement a performance framework ensuring collection and interpretation of data from all sources, benchmarking, monitoring and evaluation to identify areas of improvement throughout the organisation.
This role will give you the chance to contribute to a successful established charity and be at the forefront of creating positive change in your community.
If you are passionate about making a real difference to someone’s life, this could be an exciting opportunity for you.
Our generous employment benefits include:
- Being part of an energised, passionate team
- Flexible and hybrid working opportunities
- Pension Scheme with 7.5% employer contribution
- Generous annual leave allowance
- Supportive working environment with a focus on mental health and wellbeing
- Training plan with opportunities for continuing professional and personal development
- Based in the town of Cockermouth on the edge of the Lake District National Park
Visit our website to download the Application Pack containing the Job Description/Person Specification and an Application Form.
To support and improve the quality of life of unpaid carers in West Cumbria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To start Mid-July:
About Be Free Campaign:
Be Free Campaign is a dynamic mental health charity dedicated to preventing and intervening early in young people's mental health issues. We deliver impactful mental health programmes to schools, community centres, and organisations, reaching and supporting as many young individuals as possible. We are run by young people, for young people.
Position Overview:
Be Free Campaign seeks a dedicated and experienced Operations Manager to play a crucial role in managing and expanding our outreach programmes specifically focused on young people's mental health. You will be responsible for overseeing the day-to-day running of these programmes, including delivery, volunteer recruitment, administrative tasks, contributing to fundraising efforts, and providing leadership and management.
We are looking for a versatile individual who:
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Thrives in a fast-paced, dynamic environment with diverse responsibilities.
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Possesses excellent communication, interpersonal, and organisational skills.
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Demonstrates a strong understanding of young people's mental health needs and challenges.
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Is a creative thinker with a passion for mental health advocacy and social impact.
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Can work independently and collaboratively as part of a team.
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Is committed to the mission and values of Be Free Campaign.
Key Responsibilities:
Leadership and Management:
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Provide operational leadership, manage performance, maintain service quality, monitor operations, and develop staff.
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Represent the Be Free Campaign at a senior level with external partners.
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Support and assist in the delivery of the strategic direction for the organisation.
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Help ensure the sustainability and viability of current and future operations.
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Work as part of the Senior Leadership Team to develop, grow, and sustain the Be Free Campaign.
Programme Management:
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Support the development and implementation of our young people's mental health programmes.
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Assist with research and evaluation of existing programmes, identifying opportunities for expansion and improvement.
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Contribute to the development of new and innovative initiatives specifically targeting young people's mental health needs.
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Ensure high-quality and impactful delivery of the Be Free Campaign's young people's mental health programme.
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Achieve set targets for programme delivery.
Volunteer Management:
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Develop and implement volunteer recruitment strategies focused on attracting individuals passionate about young people's mental health.
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Facilitate volunteer training and onboarding specific to our young people's programmes.
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Coordinate volunteer activities and ensure their effective integration into our programmes.
Communications and Marketing:
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Develop engaging content for various channels (social media, website, newsletters) specifically targeting young people and raising awareness about mental health.
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Assist with the creation of marketing materials and campaigns focused on young people's mental health.
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Support public awareness initiatives related to young people's mental health.
Fundraising:
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Assist with the development and implementation of fundraising strategies to secure financial resources for the young people's mental health programmes.
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Identify and cultivate relationships with potential donors and grant-making bodies.
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Prepare grant proposals and reports.
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Assist with fundraising events and initiatives.
Impact Reporting:
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Compile and analyse data to create detailed impact reports for each young people's mental health programme delivered.
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Ensure accurate documentation and collection of evaluations and feedback from young participants.
Administrative Tasks:
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Undertake administrative duties necessary for the smooth operation of the young people's mental health programmes.
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Maintain accurate records, including programme schedules, volunteer details, and partnership information.
Qualifications and Skills:
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Bachelor's degree in a relevant field (e.g., psychology, social work, youth work) or equivalent work experience.
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Previous experience in programme management, preferably in a youth mental health or charity setting.
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Strong organisational and administrative skills.
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Excellent communication and interpersonal abilities.
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Demonstrated experience in volunteer management.
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Ability to work independently and collaboratively as part of a team.
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Passion for young people's mental health and a commitment to making a positive impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.
Role Overview:
As the Operations Manager at WeSwim, you will play a pivotal role in ensuring the efficient and effective delivery of our programs and services. Reporting to the Director, you will be responsible for overseeing the day-to-day operations of our regional WeSwim program, managing a team of dedicated staff and volunteers, and driving continuous improvement initiatives to enhance our impact and sustainability.
Key Responsibilities:
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Program Management: Oversee the planning, coordination, and execution of WeSwim's swimming sessions and events, ensuring adherence to quality standards and safety protocols.
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Team Leadership: Provide leadership and guidance to a diverse team of staff and volunteers, fostering a culture of collaboration, accountability, and excellence.
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Strategic Planning: Work closely with the Director to develop and implement strategic plans and initiatives to achieve WeSwim's goals and objectives.
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Partnership Development: Build and maintain strong relationships with key stakeholders, including pool facilities, community partners, and funders, to support the expansion and sustainability of WeSwim's programs.
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Financial Management: Contribute to budget planning and management, ensuring efficient use of resources and compliance with financial policies and procedures.
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Monitoring and Evaluation: Establish performance metrics and monitoring systems to track the impact and effectiveness of WeSwim's programs, and provide regular reports and updates to the board of trustees and other stakeholders.
Skills and Experience:
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Proven experience in operations management, preferably within the nonprofit sector.
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Strong leadership and team management skills, with the ability to inspire and motivate a diverse team of staff and volunteers.
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Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
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Strategic thinking and problem-solving abilities, with a track record of driving innovation and continuous improvement.
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Sound financial management skills, with the ability to develop and manage budgets effectively.
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Passion for social inclusion and a commitment to promoting diversity and accessibility in swimming.
Location: Remote, with some travel in London, including oaccasional evenings
Inclusivity: We actively encourage people with disabilities to apply
Join Our Team:
If you are a dynamic and passionate individual looking to make a positive impact in the community, we want to hear from you! Join us in our mission to promote inclusivity and empower individuals with disabilities through the transformative power of swimming.
We look forward to welcoming you to the WeSwim team!
The client requests no contact from agencies or media sales.
Finance and operations manager – Job Description
We are seeking a thoughtful, compassionate, and experienced finance and operations manager. This is a new role in an expanding team that will contribute to the senior leadership of the organisation and be responsible for overseeing day-to-day operations of the charity, with a focus on financial management.
Our new Finance and Operations Manager will work closely with the CEO to set and manage the organisation’s strategic plan, drive strategic initiatives, manage resources, and foster a positive and reflective workplace culture.
Key Responsibilities
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Leadership and Team Management
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Embody the values of The Magpie Project and support the CEO to maintain the core vision and principles of the organisation in all its activities.
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Support the CEO in overseeing the day-to-day activities of the charity, including deputising for her when appropriate.
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Cultivate strong relationships with stakeholders (donors, community partners, other non-profit organisations), and identify opportunities for collaboration and partnership to enhance the organisation’s impact and reach.
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Represent The Magpie Project externally where appropriate.
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Foster a positive and reflective workplace culture that values diversity, inclusion, and continuous improvement.
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Implement best practices and internal systems to ensure efficiency and effectiveness.
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Line-manage three staff members – Kitchen Manager, Donations Manager, and Fundraising Manager – in accordance with existing support and supervision structure.
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Financial Management
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Oversee day-to-day financial operations, including all incoming and outgoing payments and invoices, and maintain accurate records in line with financial best practise.
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Develop and manage the annual budget and produce management accounts to provide regular reports to the CEO and board of trustees throughout the year.
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Prepare accurate and timely financial reports for donors.
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Coordinate annual financial audits and ensure timely submission of annual accounts to the Charity Commission.
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Maintain financial policies and procedures to ensure internal controls are compliant with relevant accounting standards, regulations, and reporting requirements.
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Monitor and manage cash flow to ensure sufficient funds are available for day-to-day operations and strategic initiatives, identifying and mitigating potential risks.
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Liaise with off-site payroll provider and make monthly payroll payments.
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Oversee management of petty cash, including ensuring there is sufficient petty cash to cover travel money and emergency grants expenses at sessions.
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Develop and oversee processes for the distribution of emergency hardship grants, in line with donor expectations and best practice in record keeping.
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Operational Management
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Support the CEO in the strategic direction and operational management of the charity, including planning, service design, programme management, HR, and workforce development.
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Develop and maintain relevant internal policies.
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Lead on risk management within the organisation, identifying potential risks and developing strategies to mitigate them.
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Maintain relationships with external suppliers including DBS service providers, insurers, telephone and internet, banking, and software technicians.
Person Specification
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Experience in a senior finance role in a charity, including budgeting, forecasting, and day-to-day financial management.
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Specific knowledge of charity regulation and financial compliance with the charity commission and other regulators.
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High level of interpersonal and emotional intelligence to enable a trauma informed, reflective and calm working environment.
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Experience overseeing or supporting internal operations, including line-management, preferably within a charity.
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Experience of strategic planning, with the ability to think critically and creatively.
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Willingness to engage in co-production and co-design to include those with lived experience in all levels of planning, service design and governance, a bonus.
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Ability to build positive relationships with external stakeholders at every level.
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Commitment to The Magpie Project’s mission and values, with a passion for working in non-profit organisations to create positive social impact.
Skills
Proficient in Microsoft Office Suite including TEAMS, Outlook, Xcel, Word, Sharepoint.
Knowledge of Salesforce or other CRM programme.
Strategic Operations Manager - Learning Disability and Autism Services
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week
Location: Head Office Wandsworth SW18, flexibility to support pan-London sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
The role
We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners.
You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.
About you
You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging.
Closing Date: 21st June 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Parkinson’s UK we are developing and expanding our data team. This is an exciting opportunity for an experienced Data Operations Manager to join an evolving team in a new role and be part of a critical area of the charity that supports and underpins the key work of Parkinson’s UK.
We’re looking for someone with proven experience with Raiser's Edge, strong SQL skills, and excellent communication skills, and an appetite for hands-on data-wrangling.
About the role
You’ll be responsible for the ownership and effective management of our Raiser's Edge CRM platform. This role entails the management of campaign selections and data imports, along with a wider remit to contribute to our longer-term CRM strategy of migrating to Salesforce Non-Profit Cloud.
You’ll manage and develop two team members, assume ownership of our new data quality platform, and help drive greater focus on data integrity.
What you’ll do:
- Combine hands-on technical skills with planning, resourcing and stakeholder management.
- Manage and support the import of data from third party data suppliers.
- Manage and support the extraction and supply of data for marketing campaigns to agreed timelines
- Develop existing data management processes to identify improvements and implement them.
- Leverage the PUK Data Quality platform to enhance data quality across the organisation, and help define and ensure data standards are applied at all times
- Identify, understand and address data quality issues at source, and define and implement data quality monitoring and management processes
What you’ll bring:
- Hands on experience in the data lifecycle for campaign and marketing selections.
- Experience in developing and managing CRM data flows
- Excellent communication and stakeholder engagement skills.
- Knowledge of data governance principles and best practices.
- Excellent analytical skills with a keen eye for detail and accuracy.
- Appetite to learn and develop new skills as we migrate to new platforms
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to be successful in this role, you could be our new IT Operations Manager.
About the role
The Information Technology Team provides dedicated support for the organisation's IT infrastructure, helping us achieve our goal of advancing human rights through the effective use of technology. The IT Operations Manager will lead the team to ensure that we have a resilient IT infrastructure that can respond swiftly and effectively to the needs of the organisation and the environment we operate within.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have a proven track record of successfully leading IT service delivery within complex hybrid working environments
- You have excellent leadership skills, and can build and motivate high-performing teams operating within a customer service environment
- You can effectively manage competing priorities and adapt and respond as business needs require
- You collaborate and positively contribute to an inclusive culture
- You have a good knowledge of cybersecurity strategies, data protection regulations, and budget management
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Job Title: Senior Regional Finance & Operations Manager - based in Central Africa – International Applications strongly encouraged!
Reporting to: Great Lakes and Central Africa Regional Representative and Head of Finance - Africa
Preferable: 6 years experience in the Humanitarian field
Hours: 37.5 Hours per week
Principal Location: Bukavu with regular travel to other parts of the Country and Region
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children go to school and learn and supported over 25,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
This role aims to offer financial and operations management support to Great Lakes and Central Africa Region programs, focusing majorly on Street Child Programmes in DRC. The role reports to both Great Lakes and Central Africa Regional Representative and Head of Finance in Africa.
The role holds a senior position within the Street Central Africa Region team and will oversee Street Child – financial and operational setup to support operationalizing all program/project implementation in full compliance with donors’ and SC operational standards. The role will also provide financial support to programs across Great Lakes and Central Africa and partner organizations to support the development and implementation of robust financial management and reporting systems and assess and strengthen the control environment, financial management, grant management, and reporting. It will be building the finance and grants management capacity of Street Child staff and partners. A vital part of this is facilitating communication between Programmes and Finance staff.
Part 2: Key Responsibilities:
Finance Management:
- Supervise the country's standard financial systems establishment and maintenance in line with STREET-CHILD Financial Policy and Procedures, donor and local legislation requirements to provide appropriate levels of security and controls over the organization's resources and operations across the country to ensure success, consistency, and compliance.
- Develop and update quarterly the country's Master Budget to ensure that all funding gaps are covered.
- Provide strong leadership to the Finance and Admin team in all offices, whether with direct line management or technical, ensuring competent and motivated staff are hired and retained.
- Provide financial advice to the budget holders and local partners, ensure adequate support is provided to the program, and ensure the alignment of resource allocations with organizational priorities at the budgeting and implementation stages.
- Ensure that monthly accounting closure is timely, accurate, and compliant with STREET-CHILD financial policies and procedures for all Street-Child field offices and perform the bank reconciliation as appropriate.
- Using the Street-Child accounting system, produce the Budget Vs.—actuals for internal use by the country team and budget holders on a monthly basis.
- Oversee all financial and logistical requests made by the technical team and ensure they are in line with the Street-Child guidelines (Advance request, travel request, leave request, Toil request).
- Lead on applying Street-Child anti-fraud and anti-corruption policy and ensure all DRC staff understand and adhere to it, including Zero tolerance.
- Ensure regular financial and operational checks are performed for each local partner involved in Street-Child project implementation.
- Elaborate, review, and update Finance Standard Operating Procedures for STREET-CHILD DRC and across the Central and Great Lakes region as required and relevant.
- Conduct spot checks on transactions be responsible for maintaining transparency and accountability within finance and administration.
- Build financial management capacity for local partners in the region.
Grant Management and Budget proposal:
- Collaborating with other managers during proposal development, lead on the costing in proposal writing.
- Produce grant financial reports for donors in their formats.
- With the Senior Programme Manager, co-lead monthly grants review meetings involving all active partners.
- Manage the budget review, cost extension, realignment, and alert on any potential risk.
- Ensure appropriate measures are taken to address audit findings and recommendations associated with all grants.
- Conduct grant management training for local partners and provide orientation on finance matters and tools to non-finance staff.
Operations Oversight:
- Lead all aspects of HR, administration, procurement and logistics in the region
- Adequately manage internal and external HR and admin risks, highlight & resolve relevant issues with national institutions with support from the country leadership team (Taxes, labour inspection).
- Maintain daily responsibility for local staff issues, i.e., contracts, payroll, job descriptions, salary scales, leave, and benefit in support of the HR and Admin Assistant.
- Facilitate frequent staff meetings, and update the staff on the new Street-Child guidelines, regulations, etc.
- Lead the outsourcing of some services such as staff medical insurance, legal issues and the adherence to national labour laws, taxation systems and rules, social security, and insurance rules, etc.
- Lead in running procurement, ensuring value for money and overseeing all contracts which are placed with suppliers
- Ensure that all necessary agreements, permits, and licenses for Street-Child operations in DRC are in place, and keep updated on national rules and regulations pertaining to Street-Child activities.
- Lead staff adherence to all processes and ensure strict and contextualized application across the DRC program.
- Ensure proper asset management by initiating tools and control systems, including tagging.
Part 3: Person Specification
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher.
- Recognised Accountancy Qualification.
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses.
Experience and Knowledge:
- 6 years post qualification experience.
- Experience of implementing internal controls and finance procedures.
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with ECHO, BHA, EU, SIDA, NMFA, FCDO, USAID, UNICEF, ECW, WFP, etc.
- Knowledge of development issues and concepts.
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and accounting software’s.
- Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders.
- Knowledge of French, Swahili or other relevant local languages.
Other:
- Strong interpersonal, management and team work skills.
- Ability to influence change in teams not directly managed.
- A self-starter, capable of working independently and flexibly to a high level.
- Fluent English –written and spoken.
- Good communication and staff training / capacity building skills.
How to apply:
- To apply for this fantastic opportunity, please follow the link below.
- Female applications are strongly encouraged.
The client requests no contact from agencies or media sales.
People Operations Manager
High Wycombe + Hybrid Working (2 days per week in the office, 3 days working from home)
£55,000 + Excellent Benefits
Our client builds and maintains homes where people can thrive. In the People team, they create and maintain a working environment which supports their employees to do the same. Their team provides excellent services to their colleagues which enables them to attract, retain and develop colleagues with the knowledge, skills, values and behaviours we need as a business to deliver the stated vision the organisation's future. Their People practices are underpinned by robust policies and procedures which enable us to be an employer of choice for a diverse pool of talent.
As a senior leader in the People team, the People Operations Manager is responsible for all administrative aspects of the employee lifecycle, leading a team of experienced co-ordinators to deliver an excellent colleague experience. This includes HR systems, processes, and timely and accurate administrative and payroll processing, ensuring compliance with all legal and regulatory requirements as well as internal policy and best practice. The People Operations Manager works closely alongside the AD – People and business partners in building relationships across the organisation to understand wider business priorities and context and create people solutions to achieve the best organisational outcomes, whilst supporting the full employee lifecycle.
What they are looking for:
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A leader who is energised by collaboration and driving improvements in the employee experience, both digitally and in person.
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An experienced systems administrator and process designer who can audit and review systems architecture and process design to further leverage systems to automate processes and drive self-service, helping us make the best use of our resources.
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A degree / CIPD qualified HR professional with experience of operational and payroll management.
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A strong manager who can coach and develop our valued team members.
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A data champion who can produce MI and insights to aid decision making.
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Significant experience of using MHR iTrent HRIS with system administration knowledge
What they can offer in return:
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Hybrid working with a minimum 2 office days a week to collaborate with the team and colleagues at their head office in Wooburn Green, Buckinghamshire
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Excellent benefits, with 25 days holiday (plus bank holidays and option to purchase 5 more), DC pension, health cash plan (value up to £1,800 per year), EAP, 1 hour personal wellbeing time a week and more.
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Personal and professional development, opportunity for further study, qualifications, project work, mentoring and coaching.
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A 2* Best Companies employee experience and explicit commitment to driving improvement to build on this success.
Supportability is a sector-leading Charity that provides high-quality, person-centred individual and group-based services for Children, Young People, and Adults. We believe people with disabilities are equally valued and empowered to live full and rewarding lives.
We are seeking an Operations Manager to join the Senior Leadership Team (SLT) at our Head Office in Heaton Moor, Stockport. The post holder will be responsible for managing and developing the Charity’s service provision and ensuring compliance with CQC regulations. You will be expected to provide strong leadership and management to the service managers (residential and day opportunities) so that they are effectively developed and organised and operate as an effective management team to ensure operational reliability, consistency, and affordability for those we support.
You will contribute to the Charity’s strategic planning, governance and lead on quality improvement and financial and performance management of operational services and will also have responsibility for the achievement of key objectives within the Charity’s Strategy and Business Plan in conjunction with the Chief Executive, Deputy Chief Executive and Service Manager roles.
Do you have what we are looking for?
Applicants must have the following qualifications and experience (further requirements are contained within the job description):
· A level 5 qualification in Leadership and Management in Health and Social Care or equivalent qualification or a willingness to work towards
· Management experience in the health and social care sector
· Experience of working as part of a Senior Management structure within health and social care or working with and reporting into a senior management team and board of trustees
· Comprehensive knowledge and understanding of regulation and legislation in relation to the children and adult disability sector.
· A good understanding of CQC and the ability and experience to ensure service provisions meet the required standards to achieve a “good” rating at the very least.
· Experience in implementing and/or adhering to Quality Assurance frameworks and an understanding of the importance of these in supporting and positively impacting good quality service provision
This position is subject to an Enhanced DBS check, and two satisfactory references, one of which must be from your current or most recent employer.
Can you juggle multiple priorities?
Are you organised and proactive?
Do you want to make a real difference to the lives of others?
This could be the perfect job for you.
We are seeking a forward thinking, flexible and proactive Operations Assistant to join Weston Park Cancer Charity. You will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services. This is the perfect role for anyone who loves to be in the thick of the day-to-day running of an organisation and who can juggle multiple priorities.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause. If you are interested in a fast paced and exciting role and helping us deliver our mission; a better life for those living with and beyond cancer in our region, we would love to hear from you.
What you do
Main purpose of post
As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining an effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, Health and Safety and policy writing with great scope to develop your skills whilst also contributing to a great cause.
Key Responsibilities:
Operational Support
· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.
· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
· Support the Operations Manager in the successful delivery of the Annual Operations plan.
· Provide administrative support to the Operations Manager and Operations Working Group.
· Support with updating operational policies and procedures.
· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.
· Assist in the coordination of the charity car maintenance and safety checks, including keeping auditable records.
· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.
· Act as a designated keyholder, responsible for the opening and closing procedure.
Health & Safety
· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.
· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports)
· Assist in the procurement and delivery of training.
· Help establish and maintain safe working practices and policies and undertake basic risk assessments.
Workwear and equipment
· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
Tech Support
· Serve as the first point of contact for general IT enquiries
· Consult with IT consultants to ensure adherence to processes
· Work with the Operations Manager to implement processes that maintain the IT security score.
· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training
General Administrative Support & Development
· Handle general enquiries from staff, patients, and volunteers efficiently.
· Manage the operations team telephone, email, and postal enquiries.
· Assist the Operations Manager with the procurement of stationery and consumables.
· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.
Environmental Advocate
· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint)
· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and oral).
· Able to manage your own workload and priorities to agreed deadlines.
· Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
The client requests no contact from agencies or media sales.